Privacy Policy
Welcome to SpeedEngine.ae. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using SpeedEngine.ae, you agree to the terms of this Privacy Policy..
PERSONAL INFORMATION
We collect various types of personal information to provide and improve our services. This includes:
Identification Information: Full name, date of birth, nationality, and government-issued identification numbers.
Contact Information: Email address, phone number, and residential address.
Driving Credentials: Driver’s license details, including license number, issuing country, and expiration date.
Payment Information: Credit/debit card details and billing information.
Rental History: Information about your previous rentals, preferences, and feedback.
Technical Data: IP address, browser type, device information, and cookies.
Location Data: GPS data from our vehicles and mobile applications.
We collect this information when you:
Register or create an account on SpeedEngine.ae.
Make a reservation or rental transaction.
Contact our customer service.
Use our website or mobile applications.
Use of User Information.
We use your personal information for the following purposes:
2.1. Service Provision
To process and manage your car rental reservations.
To verify your identity and driving credentials.
To communicate with you regarding your bookings and account.
2.2. Customer Support
To respond to your inquiries and provide assistance.
To handle complaints and resolve disputes.
2.3. Marketing and Promotions
To send you promotional materials, offers, and newsletters.
To personalize your experience based on your preferences.
Note: You can opt-out of marketing communications at any time.
2.4. Legal and Compliance
To comply with legal obligations under UAE laws.
To prevent fraud, unauthorized activities, and ensure safety.
2.5. Analytics and Improvements
To analyze usage patterns and improve our services.
To conduct market research and customer satisfaction surveys.
Disclosure of User Information.
We may disclose your personal information to:
3.1. Service Providers
Third-party vendors who assist us in:
Payment processing.
Vehicle maintenance and roadside assistance.
IT support and data storage.
These providers are contractually obligated to protect your information.
3.2. Legal Authorities
Law enforcement agencies, courts, or regulatory bodies when required by law.
To comply with legal processes or respond to lawful requests.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
3.4. Consent-Based Sharing
With your explicit consent, we may share your information with partners for promotional purposes.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Access controls and authentication protocols.
- Regular security assessments and audits.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and usage patterns.
- Personalize content and advertisements.
You can manage your cookie preferences through your browser settings.
International Data Transfers
Your personal information may be transferred to and processed in countries outside the UAE. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SpeedEngine.ae
Email: Speedengine849@gmail.com
Phone: +971-0526389322 / +971-0556361366
By using SpeedEngine.ae, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
